Privacy Policy — U.S. Energy

This Privacy Policy describes how U.S. Energy ("we," "us," or "our"), together with our marketing partner Bear Fish Media, collects, uses, shares, and protects information gathered when you visit our website or submit a request for a free solar quote. By using this website or submitting your information, you agree to the practices described in this policy.

      Important — Telephone Consumer Protection Act (TCPA) Consent: By checking the consent box on our form and clicking "Submit," you provide your prior express written consent — as defined under the Telephone Consumer Protection Act (47 U.S.C. § 227) and its implementing regulations — for Bear Fish Media, U.S. Energy, and up to four (4) of our installation partners to contact you at the phone number and email address you provide, using automatic telephone dialing systems, artificial or prerecorded voice, text messages (SMS/MMS), and email, for marketing purposes regarding solar and related energy products and services. Your consent is not a condition of purchasing any goods or services. You may revoke your consent at any time.
    

1. Information We Collect

Contact information you voluntarily submit: your name, phone number, email address, and property address.
Home and project details you choose to share, such as roof type, average electric bill, and property ownership status.
Consent records, including the date, time, and the text of the consent language presented to you when you submitted your request, which we retain as evidence of your written consent.
Usage data collected automatically, such as IP address, browser type, device type, pages visited, referring source, and advertising identifiers (including click IDs such as gclid or fbclid) used to measure campaign performance.

2. How We Use Your Information

We use the information we collect to:

Respond to your quote request and have a solar specialist or installation partner review your home and contact you;
Provide, operate, and improve our website and services;
Send you marketing communications you have consented to receive, by phone, text, and email;
Verify, document, and honor your consent and any opt-out requests;
Measure and improve the performance of our advertising campaigns;
Comply with legal obligations and enforce our Terms of Use.

3. Sharing With Installation Partners

When you submit a quote request, your contact information and project details may be shared with up to four (4) independent solar installation partners so that they can prepare an accurate, personalized quote for your home. A current list of these partners is available on our Partner List page. Our installation partners are independent businesses with their own privacy practices, and their use of your information is governed by their own policies and their own consent-based communications with you.

4. TCPA Consent, Revocation, and Opt-Out Rights

Your consent is optional. You are never required to provide consent as a condition of buying any goods or services.
Scope of consent. Your consent covers calls, texts, and emails — including autodialed and prerecorded/artificial-voice calls — from us and our listed installation partners about solar and related energy products and services.
Revoking consent. You may revoke consent at any time by replying STOP to any text message, asking the caller to place you on a do-not-call list, or contacting us using the details in Section 10. Revocation takes effect as soon as reasonably practicable after we receive it.
Text help and opt-out. Reply HELP for help and STOP to opt out of text messages. Message frequency varies. Message and data rates may apply.
Do Not Call lists. Unless you have given the consent described above, we honor federal and state Do Not Call registries.
Records. We maintain records of the consent language presented to you and the time you submitted it, and of any opt-out requests, to demonstrate compliance with the TCPA.

5. Advertising and Tracking Technologies

We and our advertising partners use cookies, pixels, and similar technologies to measure the effectiveness of our campaigns and understand how visitors use the site. Ad platforms (such as search and social networks) may receive information about your visit, including click identifiers, for attribution purposes. You can control cookies through your browser settings.

6. Data Retention

We retain your personal information for as long as needed to fulfill the purposes described in this policy — including providing quotes and honoring your communication preferences — and for a reasonable period thereafter to comply with legal, recordkeeping, and consent-documentation obligations.

7. Your Rights and Choices

Depending on your state of residence, you may have rights to access, correct, or delete the personal information we hold about you, to know what information is shared with third parties, and to opt out of certain sharing. To exercise any of these rights, contact us using the details in Section 10. We will not discriminate against you for exercising your rights.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

This website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will delete it.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or want to revoke your consent, contact us at the email or phone number listed in the footer of this website, or reply STOP to any text message you receive from us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. material changes will be posted on this page, and your continued use of the website after changes are posted constitutes acceptance of the updated policy.